Saanidhya Builders(“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.saanidhyabuilders.com or use our construction services. Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
1. Information We Collect
Information you provide directly
When you contact us through our website, request a consultation, or submit an inquiry, we may collect your full name, phone number, email address, postal address or project location, details about your project, and any other information you choose to share.
Information collected automatically
When you visit our website, we automatically collect certain technical information including your IP address, browser type and version, pages visited, time spent, referring website, and device type. This is collected through cookies and standard analytics tools.
2. Legal Basis for Processing
We process your personal data based on your consent (when you submit forms), contractual necessity (to provide requested services), compliance with legal obligations, and our legitimate business interests such as improving our services and website experience.
3. How We Use Your Information
We use your information to respond to enquiries, provide consultations, prepare quotations, communicate project updates, improve our website and services, comply with legal obligations, and ensure the security of our platform. We do not use your data for automated decision-making or profiling.
6. Data Storage and Transfer
Your data is stored securely on servers managed by trusted service providers. These servers may be located in India or other jurisdictions depending on the infrastructure used. We ensure appropriate safeguards are in place for data protection.
7. Data Security
We implement appropriate technical and organizational measures including HTTPS encryption, access controls, and secure storage practices to protect your data. However, no method of transmission over the internet is completely secure.
8. Data Retention
We retain personal data only as long as necessary to fulfill its purpose, comply with legal obligations, resolve disputes, and enforce agreements. General enquiry data may be retained for up to 2 years, while client records may be retained for at least 7 years as per applicable laws.
9. Your Rights
You have the right to access, correct, or delete your personal data, object to certain processing, and withdraw consent at any time. Requests can be made by contacting us, and we will respond within a reasonable timeframe.
10. Consent
By using our website or submitting your information, you consent to the collection and use of your data as described in this Privacy Policy.
11. Third-Party Links
Our website may contain links to third-party websites such as social media platforms or external services. We are not responsible for their privacy practices and encourage you to review their policies.
12. Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect personal data from children. If such data is identified, we will take steps to delete it.
13. Changes to This Policy
We may update this Privacy Policy periodically. Changes will be reflected with an updated 'Last Updated' date. Continued use of the website indicates acceptance of the updated policy.
14. Grievance Officer
For any concerns regarding your data or this policy, you may contact our Grievance Officer. Email: [your email]. We aim to respond within 30 days as per applicable laws.
15. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us at: [your email] or through our website contact form.
Saanidhya Builders
Email: info@saanidhyabuilders.com
Phone: +91 74488 11611
Service area: Coimbatore, Tamil Nadu, India
Office hours: Monday – Saturday, 09:00 AM – 06:00 PM IST
16. Images and Media Disclaimer
Some images used on our website are sourced from third-party platforms or generated using AI tools. These images are for illustrative purposes only and may not represent actual projects, clients, or results. We ensure that all media used complies with applicable usage rights and licenses.
17. Content Accuracy
We strive to ensure that all information on our website is accurate and up to date. However, errors, omissions, or outdated information may occasionally occur.
We do not guarantee the completeness, reliability, or accuracy of the content. Users are advised to verify important details with us directly before making decisions based on the information provided on this website.
This Privacy Policy is governed by the laws of India. Any disputes arising from this policy shall be subject to the exclusive jurisdiction of the courts of Coimbatore, Tamil Nadu.